Vacancy for the Post of Customer Service Executive
• Qualification- Proven experience in a customer service role, Excellent communication skills, Ability to work according to Canadian time.
• Experience- 2 years or more
• Salary Range- 50,000+, depending on the experience, an attractive package will be offered
• Age- 22-45
• No. of Positions- 02
• Locations- Colombo 06
• Working Days- On Roster Basis - Weekly ( 2 Day-Offs per week)
• How Urgent is this position- Urgent
• Gender- Male/ Female
• Industry- Customer Care BPO
• Job role- Handle inbound customer inquiries via phone, email, and online chat
- Provide comprehensive assistance to clients regarding our services, rates, and policies
- Efficiently manage booking reservations and process payments accurately
- Resolve customer complaints and issues promptly and effectively
- Maintain a positive and empathetic attitude while addressing customer concerns
Collaborate closely with team members to optimize operations and enhance customer experiences
Send your CVs to,
• Email- sales15@diligroup.com
• Contact- 0759338800 (inesha)