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job info & Apply |
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Job info |
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Job info : |
Ref No/47298 |
Category : |
General Manager |
Job Title : |
Operations Manager |
Location : |
Colombo 07 |
Country : |
Sri Lanka |
Salary : |
300,000 + Fuel |
Closing Date : |
[2024-06-18] |
Description : |
Vacancy for the Post of Operations Manager
- Position : Operations Manager
- Experience : 10-15 years of experience in Property/Retail or facilities management
- Qualifications:
- Bachelors degree in Business Administration, Operations Management, or related field (Masters degree preferred)
- Proven experience in operations management, with a track record in improving operational performance successfully
- Strong leadership and interpersonal skills, with the ability to motivate and inspire teams.
- Excellent analytical and problem-solving skills
- Ability to adapt to a fast-paced and dynamic work environment
- Excellent communication skills, both verbal and written
- Salary Range : 300K + Fuel
- Age: 30-45 years.
- Location : Arcade Independence square
- Working Days : Mon – Fri( 8.30am – 5.30pm)
- Gender : Female/Male
- Job role :
- Oversee the day-to-day operations within the mall to maintain the highest quality standards ensuring both tenant and customer needs are met effectively
- Supervise security personnel and janitorial staff to ensure a safe and clean environment
- Monitor and control operating expenses, develop and maintain budgets, and ensure compliance with financial and accounting policies and procedures
- Foster and strengthen relationships with tenants, vendors, contractors and other support services
- Identify and implement strategies to drive footfall and increase sales opportunities for tenants
- Implement cost-reduction measures to optimise operational efficiency
- Ensure the safety and security of the mall and implement emergency response protocols as needed
- Plan and promote events, engage in active leasing and create promotional activities to attract visitors and boost revenue
- Conduct regular inspections of shops to maintain high standards
- Monitor photoshoots to ensure compliance with all mall policies
- Oversee washroom collections to ensure functionality throughout the facility
- Ensure operational compliance across all tenant shops
- Maintain a strong working relationship with the Police and other relevant key government institutions to support mall operations
- Maintain high-quality property standards through daily inspections and periodic preventive maintenance
- Ensuring all invoices are presented and approved within the designated operating budget authority levels, coordinating with finance and management for proper authorization
- Develop and implement operational policies and procedures that enhance the efficiency and effectiveness of the mall management
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