VACANCY FOR THE POST OF RECEPTIONIST

Position - Receptionist

Experience –

• Work experience as a receptionist, front desk representative, or similar role (experience in a salon or hospitality industry is an advantage) 

Qualifications –

• GCE A/l and additional administration or customer service certifications are a plus.

Gender – Female

Age range - 27-45 Years 

Salary range - 60-80k (Depending on the experience) per month, + Transport  

Work Locations – Colombo City Centre 

Working Days - 5 days a week

Industry: Cosmetology salon

Key Responsibilities

• Greet clients warmly upon arrival and ensure a welcoming environment.
• Manage all incoming calls, emails, and appointment bookings promptly and professionally.
• Maintain the salon appointment calendar and handle walk-in clients efficiently.
• Provide information about salon services, prices, and promotions to clients.
• Handle client check-ins, billing, and payment processing accurately.
• Maintain a clean, organized, and professional reception area.
• Coordinate with stylists and therapists to ensure smooth client flow.
• Handle customer queries, complaints, or feedback with professionalism and escalate when necessary.

• Manage daily administrative tasks such as data entry, client records, and stock inventory updates when required

Requirements

• Work experience as a receptionist, front desk representative, or similar role (experience in a salon or hospitality industry is an advantage).
• Excellent verbal and written communication skills in English (additional languages are an advantage).
• Professional appearance and a customer-oriented attitude.
• Familiarity with salon booking software or POS systems is a plus.
• Strong organizational skills and ability to multitask.
• Ability to handle stressful situations calmly and professionally.
• Basic knowledge of MS Office (Word, Excel, Outlook).

How urgent is the position – Immediate

Please send your Resume

•           Email- sales15@diligroup.com

•           Contact- 0759338800